Rental Agreement

These terms apply between TigerVillas Tourism Ltd. ("the Company") and the lead guest named on the booking ("the Guest").

1. Booking and Payment

A booking is confirmed once the deposit of 30% of the total rental price has been received. The balance is due no later than seven days before arrival. Payment may be made by card or bank transfer.

2. Security Deposit

A refundable security deposit is held against damage and is returned within seven working days of departure, once the villa has been checked.

3. Arrival and Departure

Check-in is from 16:00 and check-out is by 10:00. Earlier arrival or later departure can often be arranged free of charge if the villa is free.

4. Occupancy

The number of guests must not exceed the maximum stated on the booking. Exceeding it entitles the Company to terminate the booking without refund.

5. Use of the Villa

Loud music, events likely to disturb neighbours and smoking indoors are not permitted. Whether pets are accepted varies by villa and is stated on the listing.

6. Cancellation

Cancellations more than 30 days before arrival receive a full refund of the deposit. Between 15 and 30 days, half the deposit is retained. Within 15 days, the amounts paid are retained in full. Where the Company is unable to provide the booked stay, all amounts paid are refunded in full or an equivalent villa is offered with the Guest's agreement.

7. Force Majeure

Where a stay cannot go ahead because of circumstances outside either party's control — natural disaster, epidemic, official travel restrictions — amounts paid are refunded or, by mutual agreement, carried forward to a later date.

8. Guest Responsibility

The Guest is responsible for the villa and its contents during the stay and for any damage beyond fair wear and tear. Pool and jacuzzi areas are used at the Guest's own risk and children must not be left unsupervised. The Guest may not sublet or transfer the booking to a third party.

9. The Company's Obligations

The Company undertakes to hand over the villa clean and as advertised, and to provide pool maintenance, cleaning and repairs within a reasonable time. Faults arising during the stay that are not caused by the Guest are addressed as soon as possible after they are reported.

10. Data Protection

Personal data shared during booking is processed only to establish the booking, meet statutory registration requirements and deliver the accommodation service. See our Data Protection Notice for details.

11. Governing Law

This agreement is governed by Turkish law. Disputes are first addressed through good-faith discussion; failing that, the courts local to the Company's registered office have jurisdiction.

12. Effect

This agreement is formed electronically once the Guest confirms the booking and pays the deposit. A copy is attached to the booking confirmation email. This text is a template and should be reviewed by a qualified lawyer before publication.